November 2021

Dear families,

The New York State Education Department requires all school districts, including the New York City Department of Education (DOE) to collect information from families about students’ access to devices and the internet for the 2021-22 school year. To make this easy as possible for families, the DOE has added a Digital Equity Family Questionnaire to the NYC Schools Account (NYCSA) (, where you can provide answers to the questions for each of your students in grades kindergarten through 12.

The Questionnaire asks nine short questions (it takes about five minutes ) about your family’s digital access, and your answers will be used to help identify school and district needs, target resources and funding opportunities, and used to inform state policy and legislative initiatives.

Don’t have an NYC Schools Account ( You can get one today! It’s quick and easy to sign up. Staff at your child’s school can help you add your student/s, so you can access their information, including grades and test scores. You can also take classes in Parent University, report bullying, sign the COVID-19 testing consent form, and more.

If you don’t have a NYCSA account, you can use the paper version of the questions posted on the DOE website (, return the survey to your school, and the school staff will ensure your answers are counted.

Thank you for your cooperation and partnership. We know this information will help support digital learning and access for all NYC public school students and families.

The New York City Department of Education